Returns and Refunds:

  • If you’d like to return any product purchased on up on waves Online Store, the return period is 14 days
  • All returns must be in original mint and clean condition. Returns for used products – including opened, damaged, scratched, programmed, and burnt – will not be accepted.
  • All products must be returned in their original packaging with original receipt and an explanation of the reason for the return.  
  • We will refund 100% of the purchase price for returns that meet the above conditions.
  • If you have any questions about our Refund and Return Policy, please contact us